• Correct Answer: C

• Knowledge: Training ensures employees are aware of the emergency procedures, where safety equipment is located, and how to use it effectively.
• Preparedness: Regular drills prepare employees for real emergencies, helping them react calmly and confidently when a situation arises.
• Confidence: Training builds confidence in handling emergencies, ensuring that employees can respond appropriately rather than panicking.
• Coordination: Drills help improve team coordination, ensuring that employees understand their roles in a larger emergency response effort and can communicate effectively.
• Identification: Drills often highlight gaps or issues in current emergency plans, allowing for improvements before an actual emergency occurs.
• Compliance: Many regulations require that organizations conduct regular safety drills to ensure employees are prepared for emergencies.

• Hazards refer to any source, situation, or activity that can cause harm or adverse effects to people, property, or the environment.
• They can be physical (e.g., machinery, noise), chemical (e.g., toxic substances), biological (e.g., bacteria, viruses), ergonomic (e.g., repetitive strain injuries), or psychosocial (e.g., workplace stress, harassment) in nature.
• Hazards exist in all workplaces and include factors like slips, trips, and falls, excessive heat or cold, exposure to hazardous materials, and even emotional stress due to high workloads or bullying.
• Identifying hazards is crucial to preventing accidents and maintaining a safe and productive workplace.

• Hazard identification is a systematic process aimed at recognizing hazards in a workplace to prevent accidents or health issues.
• The process begins with conducting risk assessments, which analyze workplace activities, equipment, and substances used to detect possible dangers.
• Inspections are carried out regularly, focusing on both routine and non-routine activities.
• Employee feedback is crucial, as workers often have direct knowledge of potential risks.
• Incident reports and records of near misses should be reviewed to spot trends and hidden hazards.
• Consulting safety data sheets (SDS) for chemicals and involving external experts for complex hazards (e.g., electrical systems, chemical handling) may also be necessary.
• The goal is to identify, assess, and prioritize hazards to ensure effective control measures are implemented.

• A hazard is something with the potential to cause harm, such as exposed wires or dangerous chemicals.
• Risk refers to the likelihood that the hazard will actually cause harm and the severity of the possible consequences.
• Risk is determined by evaluating both the probability of an event (e.g., someone getting electrocuted by exposed wires) and the impact it would have (e.g., minor injury versus fatality).
• While hazards exist in a workplace, risk assessment allows organizations to prioritize which hazards need immediate attention and implement measures to control or eliminate them.
• Both hazard identification and risk assessment are vital for comprehensive safety management.

• Machinery with moving parts, such as conveyor belts or drills, poses a risk of injury if not properly guarded.
• Slippery floors can lead to slips, trips, and falls, especially in areas prone to spills like kitchens or industrial settings.
• High noise levels, common in manufacturing or construction sites, can cause hearing loss and contribute to accidents if workers cannot hear warnings or instructions.

• Risk control involves implementing measures to eliminate or minimize hazards in the workplace to protect workers and assets.
• It ensures the safety of employees by mitigating the likelihood and severity of accidents or health risks.
• Control measures include engineering solutions (e.g., machine guards), administrative protocols (e.g., training and policies), and the use of personal protective equipment (PPE) such as gloves or goggles.
• Ongoing risk assessments and reviews ensure that new hazards are controlled and that existing measures remain effective.
• Effective risk control leads to fewer accidents, better employee morale, and reduced operational costs due to fewer injuries and downtime.

• Visible damage or wear on equipment or infrastructure, such as cracks or rust, may indicate safety risks.
• Unusual sounds or odors from machinery or processes can be warning signs of malfunction, chemical leaks, or overheating.
• Near misses or accidents provide critical clues that current safety measures are insufficient.
• Sudden changes in the work environment, such as fluctuations in temperature, humidity, or air quality, could indicate system malfunctions or chemical releases.
• Employee complaints or health symptoms (e.g., frequent headaches, dizziness, skin irritation) may suggest exposure to harmful substances or poor working conditions.
• Failure of safety systems or protocols, such as alarms not functioning or personal protective equipment not being available, signals potential hazards.

• Employee feedback is essential because workers often experience the day-to-day realities of workplace hazards that managers or safety personnel might overlook.
• Their firsthand insights help identify potential dangers in real-time, enabling quicker interventions.
• Encouraging open communication fosters a proactive safety culture where employees feel responsible for their safety and that of others.
• Anonymous reporting systems provide a way for employees to report issues without fear of reprisal, which is important in workplaces with poor safety cultures.
• Employees’ observations and feedback contribute to the early detection of hazards and the continuous improvement of safety systems.
• By involving employees in hazard identification, companies can implement more practical and effective safety measures, improving overall workplace safety.

• Damaged equipment can malfunction, causing unexpected shutdowns or accidents that may result in injuries or property damage.
• Worn-out surfaces such as frayed cables or cracked flooring create trip and slip hazards, increasing the risk of accidents.
• Visible wear on protective equipment (e.g., helmets or gloves) can signal the need for replacement to ensure proper protection.
• Regular inspections are vital for detecting visible signs of wear and damage, allowing for timely maintenance or replacement before accidents occur.
• Proactive management of equipment and work areas minimizes the risk of failure and increases safety and productivity in the workplace.

• Near misses are incidents that could have resulted in injury or damage but did not, often due to luck or quick intervention. They are critical indicators of underlying hazards that may have been overlooked.
• Analyzing near misses allows organizations to prevent future accidents by identifying weaknesses in safety systems or processes.
• Near misses provide valuable data for understanding how and why certain events occur, enabling proactive improvements in safety protocols.
• Encouraging the reporting of near misses helps foster a proactive safety culture, where employees are motivated to contribute to risk management efforts.
• Trends in near misses can be tracked to identify recurring issues and implement corrective actions before they lead to serious incidents.
• Reporting near misses should be a formal part of the safety management system to ensure early detection and prevention of hazards.

• Risk assessment is a systematic process used to identify hazards, evaluate risks, and prioritize them for control measures. It provides an overall picture of potential dangers and helps in decision-making by assessing the likelihood and severity of harm.
• Exposure monitoring, on the other hand, involves measuring actual levels of exposure to hazards such as chemicals, noise, or radiation. It provides real-time data on how much of a hazard workers are actually exposed to, often using devices like dosimeters or air quality sensors.
• Risk assessment is more qualitative and forward-looking, identifying potential hazards and evaluating theoretical risks before they cause harm.
• Exposure monitoring is quantitative, measuring the current or past exposure to determine if it exceeds safe limits set by regulations or internal policies.
• Both methods are complementary: risk assessments provide the broader strategy for safety management, while exposure monitoring offers specific, measurable data to ensure control measures are effective in reducing hazard exposure.
• Together, they ensure a more robust safety management system by combining theoretical risk evaluation with practical, data-driven analysis of workplace conditions.

• Identify potential hazards by reviewing workplace activities, processes, materials, and equipment. Consider both routine and non-routine tasks.
• Evaluate the likelihood of each hazard causing harm. This involves considering factors such as frequency of exposure and the vulnerability of employees.
• Assess the potential severity of the harm if the hazard materializes, ranging from minor injuries to fatalities or long-term illnesses.
• Prioritize hazards based on the combined likelihood and severity, focusing on high-risk areas that require immediate attention.
• Implement control measures to mitigate the identified risks. These can include engineering solutions, administrative changes, or PPE.
• Review and update the risk assessment regularly, especially when changes occur in the workplace, such as new equipment or procedures, or after an incident occurs.

• Monitoring the health of employees regularly, particularly those exposed to known risks such as chemicals, noise, or repetitive motion tasks.
• Conducting medical examinations and health screenings to detect early signs of work-related illnesses or conditions.
• Collecting biological samples (e.g., blood, urine) if required to monitor for exposure to specific substances, such as lead or other toxins.
• Reviewing health records and tracking the incidence of occupational diseases or injuries.
• Identifying early signs of work-related health issues so that interventions can be made before they progress.
• Evaluating the effectiveness of existing control measures, ensuring they protect employees' health and adjusting them if necessary.

• Unusual sounds from machinery or equipment could indicate mechanical failure, worn parts, or impending breakdowns, which could result in accidents if not addressed.
• Unusual odors may signal chemical leaks, gas emissions, or the presence of hazardous substances, posing immediate health risks to employees.
• Early detection of these signs can prevent catastrophic events like fires, explosions, or toxic exposures.
• Employees should be trained to recognize these warning signs and report them immediately to prevent accidents.
• Regular maintenance and inspection routines should be in place to identify the sources of unusual sounds or odors before they escalate.
• Prompt responses to these indicators, such as shutting down machinery or evacuating areas, are crucial for protecting workers from harm.

• Safety Data Sheets (SDS) provide detailed information about the properties of chemicals, including their physical, health, and environmental hazards.
• SDS outline essential safety precautions for handling, storing, and disposing of chemicals, helping employees avoid exposure or accidents.
• They include information on potential health effects, such as symptoms of exposure and recommended first-aid measures.
• SDS also specify personal protective equipment (PPE) that should be used when working with the chemical, as well as emergency procedures for spills or leaks.
• SDS are used during training sessions to educate employees on the safe use of hazardous substances, ensuring regulatory compliance.
• Maintaining up-to-date SDS for all chemicals is a legal requirement, and they are crucial for emergency planning and responding to incidents such as spills, fires, or accidental exposure.

• Assessing physical factors such as noise levels, temperature, humidity, and lighting conditions to ensure they meet occupational health and safety standards.
• Monitoring air quality and ventilation to detect the presence of harmful substances, such as dust, chemicals, or gases, ensuring employees are not exposed to unsafe levels.
• Conducting ergonomic assessments of workstations to evaluate factors like posture, seating, and repetitive movements, reducing the risk of musculoskeletal disorders.
• Using instruments to measure exposure levels to hazards like chemicals, radiation, or noise, comparing the data against regulatory standards to ensure compliance.
• Comparing results to standards set by regulatory bodies like OSHA (Occupational Safety and Health Administration) to determine if corrective actions are needed.
• Implementing changes based on measurement outcomes, such as improving ventilation, adjusting lighting, or reducing noise levels to create a safer work environment.

• Employees possess intimate knowledge of daily operations and often have valuable insights into potential hazards or safety concerns that management might overlook.
• Involving employees ensures that safety measures are practical, relevant, and effective, as they are the ones directly affected by the procedures.
• Employee participation enhances buy-in and compliance with safety protocols, as workers are more likely to follow procedures they helped develop.
• Encouraging involvement fosters a culture of safety and accountability, where employees take ownership of workplace safety rather than relying solely on management.
• Involvement leads to more comprehensive hazard identification, as employees can highlight issues specific to their tasks or work areas.
• It also improves workplace morale, as employees feel their opinions are valued and that the organization prioritizes their well-being.

• Safety inspections are proactive evaluations of the workplace that help identify unsafe conditions, practices, and potential hazards before accidents occur.
• Inspections ensure compliance with safety regulations by checking whether established safety standards are being followed. This helps prevent legal liabilities and ensures the safety of workers.
• Regular inspections enable the detection of deteriorating conditions, such as faulty equipment, poor housekeeping, or insufficient protective measures.
• They provide opportunities to update and improve safety measures, such as upgrading PPE or revising safety protocols, based on current workplace conditions.
• Involving employees in inspections can engage them in the safety process, promoting a more collaborative approach to maintaining a safe workplace.
• Follow-up actions after inspections ensure that identified hazards are addressed, contributing to a safer environment. This includes tracking corrective actions and ensuring their effectiveness.

• Employee reporting systems, which can be anonymous or direct, allow workers to report safety concerns without fear of retaliation.
• Regular safety meetings and safety committees provide a platform for discussing workplace hazards and sharing potential solutions.
• Worksite inspections by supervisors or safety personnel help identify hazards that employees may not recognize or report.
• Incident reporting and investigation procedures ensure that accidents or near misses are recorded and analyzed to prevent recurrence.
• Surveys and feedback mechanisms are used to gauge employee perceptions of workplace safety and uncover potential risks or areas needing improvement.
• Health surveillance and monitoring programs track employee health and help identify long-term occupational hazards, such as those related to chemical exposure or repetitive strain injuries.

• Safety meetings provide a platform for open discussion of safety concerns, allowing employees and management to share information about workplace hazards.
• They encourage employee involvement in safety initiatives by giving workers a voice in the decision-making process and enabling them to suggest improvements.
• Sharing best practices during safety meetings can help educate workers about effective safety measures, fostering a more informed and safety-conscious workforce.
• Safety meetings facilitate the identification of new hazards and risks, especially in dynamic workplaces where conditions may change frequently.
• Promoting continuous improvement in safety is one of the key benefits of regular safety meetings, as they encourage ongoing dialogue and collaboration on workplace safety.
• Immediate actions and improvements can be initiated as a result of discussions during these meetings, improving overall workplace safety promptly.

• Regulatory compliance reviews ensure that workplace safety practices adhere to legal and industry standards, such as those set by OSHA or other governing bodies.
• These reviews identify gaps in compliance that need to be addressed, such as missing safety equipment, inadequate training, or unsafe work practices.
• By promoting the implementation of best practices, compliance reviews help ensure that companies are not just meeting the minimum legal requirements but striving for higher standards of safety.
• Regular reviews ensure that safety policies and procedures remain up-to-date with changes in regulations, technologies, or workplace conditions.
• Compliance reviews help organizations avoid legal penalties and fines by ensuring adherence to safety laws, which can also protect the company’s reputation.
• They enhance the overall safety culture and accountability within the organization, demonstrating a commitment to worker health and safety.

• Surveys allow organizations to collect comprehensive data on employee perceptions of workplace safety, including concerns that may not be openly discussed in meetings.
• They can help identify areas needing improvement, such as specific work areas with frequent near misses or dissatisfaction with safety protocols.
• Anonymous feedback provided through surveys encourages employees to be honest about their concerns without fear of judgment or retaliation.
• Surveys can reveal trends and common concerns across the workforce, helping management prioritize safety issues that may affect many workers.
• By gathering input from a wide range of employees, surveys help ensure that safety programs are tailored to address the unique needs and risks of the workforce.
• Surveys facilitate continuous improvement by regularly collecting feedback and adapting safety programs based on employee input.

• Benchmarking allows organizations to compare their safety performance with industry standards, helping to identify areas where they fall short or excel.
• It helps companies identify areas for improvement and innovation by learning from the successes of other organizations or industries.
• Benchmarking and best practices help in setting realistic safety goals that are aligned with industry norms or exceed them to create a safer work environment.
• By adopting best practices, organizations can learn from proven methods in other companies, reducing the trial-and-error approach to safety improvements.
• Achieving superior safety performance through benchmarking can enhance a company’s competitive advantage by reducing accidents, improving employee morale, and attracting clients who prioritize safety.
• Continuous improvement is encouraged as benchmarking provides a constant reference point for measuring safety performance and adapting to new safety technologies or strategies.

• Safety protocols and procedures are essential for guiding employees on safe work practices, ensuring consistency and compliance with safety standards.
• Engineering controls such as machine guards, ventilation systems, or noise-dampening devices aim to eliminate or reduce exposure to hazards at the source.
• Administrative controls include policies, training programs, work schedules, and signage to manage the ways employees interact with potential hazards.
• Personal protective equipment (PPE), such as helmets, gloves, and masks, provides a physical barrier between the worker and the hazard when elimination is not feasible.
• Regular monitoring and maintenance ensure that safety measures, such as equipment or PPE, remain effective and hazards are consistently managed.
• Emergency preparedness and response plans ensure that, in the event of an incident, there are clear protocols in place to mitigate harm and protect workers.

• Plan the inspection by defining its scope, objectives, and assembling a team that includes safety officers and relevant employees.
• Conduct a walkthrough of the workplace, systematically examining all areas to identify unsafe conditions, equipment malfunctions, or risky behaviors.
• Identify and document hazards observed during the walkthrough, ensuring all findings are recorded with detailed notes and photographs where necessary.
• Assess the effectiveness of existing safety controls, determining whether they adequately mitigate the identified risks or require enhancement.
• Provide recommendations for improving safety measures, such as updating PPE, repairing faulty equipment, or revising safety protocols.
• Follow up on actions taken to address identified hazards, ensuring that the recommendations are implemented, and safety improvements are sustained.

• Health surveillance involves regular monitoring of employee health to identify early signs of work-related illnesses, such as respiratory issues from chemical exposure or musculoskeletal problems from poor ergonomics.
• It helps identify patterns of health issues that could be linked to specific workplace conditions, allowing for timely intervention to prevent further harm.
• Surveillance data can be used to evaluate the effectiveness of safety measures, such as air filtration systems or ergonomic interventions, by tracking the health outcomes of workers over time.
• By providing data on occupational health trends, health surveillance contributes to improving workplace safety programs, ensuring that they address the actual risks employees face.
• It ensures compliance with health regulations, especially in industries where workers are exposed to hazardous materials, such as chemicals or asbestos.
• Health surveillance enhances employee well-being and productivity by detecting and addressing health issues early, thereby preventing long-term health consequences and reducing absenteeism.

• Correct Answer: A

• Correct Answer: B

• Correct Answer: B

• Correct Answer: B

• Correct Answer: C

• Correct Answer: C

• Correct Answer: C

• Correct Answer: B

• Correct Answer: B

• Correct Answer: B

• Correct Answer: B

• Correct Answer: B

• Correct Answer: B

• Correct Answer: B

• OSH Procedures: These are established protocols that define specific steps to be taken to ensure worker safety and health in the workplace. They include how tasks should be performed safely, emergency procedures, and the use of safety equipment.
• OSH Policies: Overarching principles that govern safety and health practices in the workplace. These policies outline an organization’s commitment to maintaining a safe and healthy environment for all employees and may include roles and responsibilities related to safety management.

Importance:

• Mitigate risks and prevent accidents: OSH procedures and policies provide clear guidelines to identify, assess, and mitigate risks before they lead to incidents.
• Set behavior and decision-making standards: They provide a framework for employees and management on expected safety behavior and decision-making in hazardous situations.
• Ensure compliance with regulations: They help organizations stay compliant with national and international safety laws and standards.
• Promote a culture of safety: By integrating OSH into the workplace culture, they encourage employees to prioritize safety.
• Protect employees from harm: Effective procedures and policies reduce the likelihood of workplace injuries, illnesses, or fatalities.
• Enhance organizational reputation and productivity: A safe working environment leads to better employee morale, reduced absenteeism, and enhanced productivity.

• Regulations: Legal requirements that govern workplace safety and health practices. These include national and international safety standards (e.g., OSHA regulations).
• Guidelines: Best practices that help maintain a safe working environment. These provide additional recommendations beyond the legal requirements.
• Benchmarks: Performance standards that measure safety effectiveness, allowing organizations to evaluate the success of their safety programs.
• Equipment Safety: Standards for the safe use, maintenance, and inspection of machinery and tools to ensure they do not pose risks to workers.
• Workplace Ergonomics: Guidelines designed to prevent musculoskeletal disorders by ensuring workstations are set up to reduce strain and injury.
• Emergency Preparedness: Protocols for responding to emergencies, including evacuation routes, emergency contacts, and action plans for specific scenarios (e.g., fire, chemical spill).

• Compliance: Records demonstrate that the organization is adhering to regulatory and legal safety requirements, which is essential to avoid fines and legal actions.
• Accountability: By tracking safety and health activities, organizations ensure that they are fulfilling their responsibilities for workplace safety.
• Monitoring: Keeping records allows organizations to identify trends and patterns in workplace safety incidents, which helps in making necessary improvements.
• Incident Reports: Documenting accidents, near misses, and incidents provides detailed accounts for investigation and prevention of future occurrences.
• Risk Assessments: Recording risk assessments ensures that potential hazards have been evaluated and addressed in an ongoing manner.
• Training Records: Maintaining records of employee training ensures that all workers have received adequate safety training and are competent in OSH practices.

• Acts as a barrier: PPE serves as a physical barrier between the worker and potential hazards, protecting the worker from exposure to harmful substances, equipment, or environmental factors.

Examples:

·         Gloves: Protect hands from chemical exposure, cuts, or burns.

·         Masks: Prevent inhalation of dust, chemicals, or infectious agents.

·         Gowns: Shield against biological agents in healthcare or research environments.

·         Proactive strategy: PPE helps in the proactive prevention of injury or illness by reducing the likelihood of harm in potentially hazardous environments.

·         Reduces exposure: It minimizes risk in environments where elimination or substitution of hazards is not feasible.

·         Compliance: Proper use of PPE ensures adherence to industry safety standards and regulations.

·         Safety culture: Promoting PPE usage supports the broader goal of fostering a culture of safety within the organization.

• Engineering Controls:
• Engineering controls involve physical modifications to equipment, processes, or the work environment to eliminate or reduce hazards at the source.
• Examples: Installation of machine guards to prevent contact with moving parts, ventilation systems to reduce exposure to harmful fumes, or soundproof barriers to minimize noise exposure.
• These controls are often the most effective because they reduce or eliminate hazards without relying on worker behavior.
• Administrative Controls:
• Administrative controls involve changing the way work is performed, typically by introducing policies, procedures, or work schedules to reduce employee exposure to hazards.
• Examples: Job rotation to minimize repetitive strain, implementing safety training programs, or placing safety signs and reminders around the workplace.
• These controls often rely on workers consistently following procedures, which can be less reliable than engineering solutions.

Comparison:

• Effectiveness: Engineering controls are generally more effective because they remove or isolate the hazard, whereas administrative controls reduce exposure but don’t eliminate the hazard.
• Implementation: Engineering controls tend to be more costly and time-consuming to implement, but they offer long-term protection. Administrative controls are often easier and quicker to put in place but may require continuous monitoring and updates.
• Permanence: Engineering controls provide long-term solutions to safety problems, whereas administrative controls may need to be revised or reinforced periodically to remain effective.
• Combination: Best practices often use a combination of both types of controls to maximize workplace safety, especially when hazards cannot be entirely eliminated.

• Prevention: Proactive steps taken to eliminate or avoid hazards before they can cause harm.

Examples:

·         Regular maintenance of equipment.

·         Safety training to educate workers on safe practices.

·         Elimination of hazards through design changes or substitution of dangerous materials.

·         Control: Managing risks that cannot be entirely prevented, focusing on reducing the impact of the hazards that remain.

Examples:

• Use of PPE.
• Administrative controls, such as shift rotation to reduce exposure.
• Engineering controls, like ventilation systems or machine guards.

Key differences:

• Objective: Prevention aims to stop hazards from existing, while control aims to manage the risks associated with existing hazards.
• Timing: Prevention is pre-emptive, done before exposure occurs, while control measures are implemented once a hazard has been identified and cannot be fully eliminated.
• Implementation: Prevention requires systemic changes, such as redesigning processes or equipment, while control measures often involve procedural or equipment-based solutions.
• Cost: Prevention can be more cost-effective in the long term, while control measures may require ongoing resources for PPE or administrative oversight.
• Impact: Prevention addresses the root cause of hazards, while control measures mitigate the consequences of exposure to hazards.

• Hazard Identification: Recognize potential sources of harm, whether physical, chemical, biological, ergonomic, or psychosocial.
• Risk Evaluation: Assess the likelihood of each hazard causing harm and the severity of its consequences.
• Control Measures: Implement strategies to either eliminate or reduce the identified risks, including engineering, administrative, and PPE controls.
• Monitoring: Regularly check the effectiveness of the implemented control measures to ensure they remain adequate over time.
• Review: Update the risk assessment whenever changes occur in the workplace, such as new equipment, procedures, or after an incident.
• Documentation: Maintain records of the entire risk assessment process, including findings, implemented controls, and review outcomes.

• Early Detection: Identifies risks before they result in accidents, allowing for immediate preventive action.
• Comprehensive Analysis: Considers all potential hazards in the workplace, including those that may not be immediately obvious.
• Prioritization: Focuses efforts on addressing the most significant risks first, ensuring that the highest risks are mitigated.
• Informed Decision-Making: Provides data that informs the selection of appropriate control measures and prevention strategies.
• Continuous Improvement: Encourages the regular reassessment of hazards, leading to ongoing safety enhancements as workplace conditions change.
• Employee Safety: Proactively protects workers by addressing potential hazards before they lead to injury or illness.

• Barrier Protection: PPE provides a physical barrier that reduces direct exposure to hazards such as chemicals, heat, or sharp objects.
• Versatility: PPE is adaptable to various environments, making it suitable for industries ranging from healthcare to construction.
• Limitations: The effectiveness of PPE is dependent on proper usage, fitting, and maintenance. Improper use can result in exposure to hazards.
• Supplementary Measure: PPE is often most effective when used in conjunction with other control methods, such as engineering or administrative controls.
• Compliance: Proper use of PPE ensures compliance with legal safety standards and industry regulations.
• Training: PPE requires proper education and training for employees to understand its correct usage, limitations, and care.

• Hazard Assessment: Identify the type and level of risk associated with the task or environment.
• PPE Selection: Choose equipment specifically designed for the hazard, such as gloves for chemical protection or respirators for airborne particles.
• Fit Testing: Ensure that the selected PPE fits correctly and is comfortable for the user, which is especially important for items like masks and respirators.
• Training: Educate users on how to properly wear, use, and maintain the PPE, including understanding its limitations.
• Maintenance: Regularly inspect and replace PPE to ensure it remains effective, as worn or damaged equipment can reduce protection.
• Documentation: Keep records of PPE selection, fit testing, and employee training to ensure compliance and track performance.

• Ensures Effectiveness: Regular monitoring and review verify that the control measures in place are working as intended to minimize or eliminate hazards. Without monitoring, measures could become outdated or less effective over time.
• Identifies New Hazards: As the workplace environment, equipment, or processes evolve, new hazards may emerge. Ongoing review ensures that these new risks are identified and addressed promptly.
• Continuous Improvement: Regular reviews encourage a culture of continuous safety improvement by analyzing incidents, near misses, and the effectiveness of safety protocols. This leads to refinements in risk management strategies.
• Compliance: Regular monitoring ensures that safety practices remain in line with legal and regulatory requirements, helping organizations avoid penalties and keep up with changing safety standards.
• Employee Safety: Ongoing reviews keep safety measures relevant and effective, protecting employees from harm and ensuring a safe working environment.
• Accountability: Maintaining documentation of the monitoring and review process provides evidence that an organization is actively managing safety risks and fulfilling its legal and moral obligations.

• Visual Representation: Risk matrices offer a simplified, visual representation of complex risk data, helping safety professionals and managers understand and prioritize risks.
• Prioritization: They help prioritize risks by evaluating both the likelihood of a hazard occurring and the severity of its potential consequences, allowing for more efficient allocation of resources to the highest risks.
• Subjectivity: One downside is that risk matrices can be influenced by personal biases or inconsistencies in how risks are perceived, which may lead to underestimating or overestimating certain risks.
• Simplicity: While they offer a straightforward way to assess risks, matrices may oversimplify complex situations, failing to capture the full nuance of how hazards interact or evolve over time.
• Standardization: Using a consistent method for evaluating risks ensures that all potential hazards are assessed in a uniform manner, which is particularly important in larger organizations with multiple stakeholders.
• Improvement: Regularly updating and refining the risk matrix, based on real-world outcomes and feedback, ensures it remains a valuable tool for guiding decision-making.

• Resource Allocation: Leadership commitment ensures that adequate resources, including funding, personnel, and equipment, are dedicated to safety initiatives.
• Policy Enforcement: When leaders prioritize safety, it strengthens adherence to safety policies and procedures at all levels of the organization.
• Culture of Safety: Leadership that actively promotes and supports safety fosters a workplace culture where safety is prioritized by everyone.
• Employee Motivation: When employees see that management is committed to safety, they are more likely to take safety seriously and follow established safety practices.
• Accountability: Leadership ensures that all levels of the organization, from top management to frontline workers, are held accountable for safety performance.
• Continuous Improvement: A strong commitment to safety from leadership encourages ongoing evaluation of safety measures and continuous improvement to address emerging hazards and challenges.

• Preparedness: Emergency response plans ensure the organization is prepared for various types of emergencies, from fires to chemical spills to natural disasters, reducing panic and confusion during an actual event.
• Role Clarity: Clear roles and responsibilities are assigned within the plan, so everyone knows what actions they must take, improving the overall response.
• Safety: A well-structured emergency response plan protects employees and visitors during emergencies, minimizing injuries, fatalities, and property damage.
• Compliance: Many industries are required by law to have emergency plans in place. Failure to comply can result in legal penalties and reputational damage.
• Resource Allocation: These plans identify the necessary resources, such as fire extinguishers, first aid kits, or emergency exits, ensuring they are available and accessible when needed.
• Recovery: A comprehensive plan includes post-emergency actions, which are critical for resuming normal operations and assessing the effectiveness of the response.

• Risk Assessment: Identify the potential emergencies that could occur, such as fire, flooding, hazardous material spills, or equipment failure.
• Roles and Responsibilities: Assign specific duties to individuals, such as fire wardens, first aid responders, and emergency coordinators, to ensure an organized response.
• Communication: Establish protocols for alerting employees and emergency services, such as alarms, public address systems, and mobile alerts.
• Evacuation Routes: Define clear evacuation routes, assembly points, and alternative exits, ensuring that all employees know how to leave the building safely in an emergency.
• Training and Drills: Conduct regular training and emergency drills to ensure employees are familiar with emergency procedures and know how to react quickly and safely.
• Post-Emergency Actions: Outline procedures for assessing damage, reporting the incident, providing first aid, and managing recovery efforts after the emergency is over.

• Identify the fire type and ensure that you are using the correct extinguisher (e.g., CO2 for electrical fires, foam for flammable liquids).
• Approach the fire from a safe distance, staying between the fire and your exit to maintain an escape route.
• Use the PASS method:
• Pull the pin to break the tamper seal.
• Aim the nozzle or hose at the base of the fire, not at the flames.
• Squeeze the handle to release the extinguishing agent.
• Sweep the nozzle from side to side at the base of the fire until it is extinguished.
• Maintain a safe exit route at all times, and do not let the fire block your way out.
• Continue until the fire is completely out or until the extinguisher is empty. If the fire reignites or grows too large, evacuate and leave it to the professionals.
• Report the incident immediately, even if the fire was small, and seek professional help if needed.

• Alarms: Install audible alarms, such as sirens or bells, that can be heard throughout the workplace, as well as visual alarms (flashing lights) for environments with high noise levels.
• Intercoms: Use intercom systems to broadcast emergency instructions and updates in real-time.
• Two-Way Radios: Provide two-way radios to key personnel for direct communication during emergencies, especially in large or multi-story facilities.
• Emergency Notification Systems: Implement mass notification systems (via phone, email, or text) to alert employees immediately in case of emergencies.
• Training: Ensure employees are trained on how to respond when they hear alarms or receive emergency messages, including where to go and what actions to take.
• Redundancy: Incorporate multiple communication channels, such as alarms, intercoms, radios, and mass notifications, to ensure that the message reaches everyone.

• Incident Investigation: Post-emergency activities involve investigating the cause of the emergency, identifying what went wrong, and analyzing how similar incidents can be prevented in the future.
• Effectiveness Review: Review how effective the emergency response was, including the performance of communication systems, the response team, and evacuation procedures.
• Lessons Learned: Use the findings from the investigation to implement improvements in emergency response plans and safety measures.
• Corrective Actions: Address any shortcomings or gaps that were identified during the emergency, such as updating training protocols or enhancing safety equipment.
• Documentation: Maintain detailed records of the emergency, including the response and the follow-up actions taken. This provides accountability and helps in future planning.
• Recovery: Focus on getting the organization back to normal operations as quickly and efficiently as possible, ensuring the workplace is safe before resuming work.

• Identify External Resources: Compile a list of relevant emergency services and external contacts, such as fire departments, medical services, hazardous material specialists, and nearby facilities that could assist in an emergency.
• Access Protocols: Establish procedures for quickly granting external responders access to the site, including pre-designated access points, parking areas for emergency vehicles, and contact persons within the organization.
• Communication: Set up clear communication channels between the organization’s emergency team and external resources. This can include direct lines of communication, two-way radios, or mobile apps to provide real-time updates.
• Information Sharing: Provide external agencies with necessary information during the emergency, such as floor plans, hazardous materials present, or evacuation status. Ensure they are aware of any specific risks on-site.
• Collaboration: Work closely with external resources to ensure a coordinated response, including joint planning, training exercises, and simulations, to improve the integration of their operations with the company’s emergency response team.
• Review: After any incident involving external resources, assess and update coordination plans, identifying areas for improvement to ensure smoother future collaboration.

• Hazard Identification: Record all hazards identified during the assessment process, including their sources, potential causes, and the areas or activities in which they may occur.
• Risk Evaluation: Document the assessment of risks by detailing the likelihood of each hazard materializing and the severity of the harm it could cause. This includes assigning risk levels (e.g., high, medium, or low).
• Control Measures: Record the control measures put in place to mitigate each identified risk. This can include engineering controls, administrative measures, PPE, or substitution of hazardous substances.
• Monitoring: Keep records of the monitoring processes used to ensure the continued effectiveness of the implemented controls, including inspection schedules, test results, and corrective actions.
• Review: Document any updates or changes to the risk assessment, including new hazards, changes in workplace procedures, or modifications to control measures based on periodic reviews or incidents.
• Communication: Ensure the risk assessment documentation is communicated to relevant stakeholders, including management, safety teams, and workers, so that everyone is informed about the risks and mitigation measures.

• Incident Reports: These records document the details of any workplace accidents, incidents, or near misses, providing valuable information for future risk mitigation.
• Training Records: Keep track of employee safety training, including dates, topics covered, and certifications achieved, ensuring all employees are up to date on required training.
• Inspection Reports: Records from workplace inspections or audits, including the hazards identified and corrective actions taken, should be maintained to ensure compliance and track improvements.
• Hazard Assessments: Document evaluations of potential workplace hazards, such as chemical exposure assessments or ergonomic evaluations.
• Medical Records: Maintain records of employee health, medical examinations, and any exposure to harmful substances to comply with health and safety regulations.
• Corrective Actions: Keep detailed records of the actions taken to correct identified hazards or unsafe conditions, tracking follow-up actions to ensure their effectiveness.

• Hazard Awareness: Effective communication ensures that all employees are informed about potential hazards in their work environment, allowing them to take appropriate precautions.
• Control Measures: Employees need clear communication about the control measures in place, including how to use protective equipment, follow safety procedures, and adhere to safety policies.
• Feedback: Encouraging open communication allows employees to provide feedback on the effectiveness of safety measures, report hazards they encounter, and suggest improvements.
• Training: Communication is vital in training employees on how to conduct risk assessments, understand safety protocols, and recognize hazards. Well-trained workers are key to a safe workplace.
• Reporting: Establishing clear channels for reporting hazards or incidents ensures that potential risks are addressed before they escalate into more serious safety concerns.
• Collaboration: Collaboration between employees, safety officers, and management enhances the overall risk assessment process, ensuring that multiple perspectives are considered in identifying and mitigating risks.

• Hazard Identification: Inspections are essential for identifying new hazards that may develop over time due to changes in equipment, processes, or the work environment.
• Compliance: Regular inspections ensure that the workplace complies with current safety regulations and standards, helping to avoid legal penalties and promoting a safe work environment.
• Maintenance: Inspections help identify equipment that may need repair or replacement before it malfunctions and causes an accident. This also includes ensuring that PPE is in good condition.
• Training: During inspections, it may become apparent that additional or refresher training is needed for workers on specific safety practices or the use of new equipment.
• Documentation: Inspections provide a record of safety activities, which can be used for audits, insurance purposes, or in the event of an incident investigation.
• Improvement: By regularly assessing the workplace, inspections help identify areas where safety procedures can be improved, ensuring a continuous cycle of safety enhancements.

• Ownership: When workers are involved in safety initiatives, they take greater ownership of the safety culture, leading to more proactive behavior regarding safety issues.
• Awareness: Worker participation increases awareness of potential hazards and safety practices, as employees who are directly engaged are more likely to remain vigilant and follow safety protocols.
• Feedback: Employees often have firsthand knowledge of the hazards and risks they face. Their feedback can lead to valuable insights that might otherwise be missed by management or safety professionals.
• Compliance: Workers who are actively involved in safety programs are more likely to comply with safety procedures and encourage their peers to do the same.
• Morale: Active involvement in safety decision-making fosters a sense of responsibility and improves morale, as employees feel that their well-being is valued by the organization.
• Innovation: Workers on the front lines may offer innovative solutions to safety challenges, improving existing protocols and practices based on their experience.

• Secure the Area: Ensure that the site of the incident is safe for investigation and prevent unauthorized personnel from entering, while preserving evidence related to the incident.
• Gather Information: Collect data by interviewing witnesses, taking photographs, reviewing video footage, and analyzing equipment or materials involved in the incident.
• Analyze Findings: Investigate the root cause of the incident, identifying not only the immediate cause but also any underlying factors (e.g., inadequate training, faulty equipment, poor communication).
• Develop Recommendations: Based on the findings, suggest corrective measures to prevent a similar incident from happening in the future. This could include policy changes, equipment upgrades, or additional training.
• Report: Document the investigation process, findings, and recommendations in a formal report to management and relevant stakeholders. This report should be thorough and clear, outlining both what happened and what actions are being taken.
• Implement Actions: Ensure that the corrective measures are implemented promptly, and follow up to ensure their effectiveness. This may include revising safety procedures, updating risk assessments, or replacing faulty equipment.

• Root Cause Analysis: Corrective actions target the underlying causes of incidents, ensuring that the root issues are addressed rather than just the symptoms. This reduces the likelihood of recurrence.
• Continuous Improvement: Implementing corrective actions leads to continuous improvement in workplace safety by identifying flaws in the existing systems and making necessary adjustments.
• Compliance: Taking corrective actions after an incident ensures that the organization meets legal and regulatory safety requirements, thereby preventing potential penalties.
• Accountability: Corrective actions establish accountability by clearly assigning responsibility for implementing changes and ensuring that they are completed in a timely manner.
• Documentation: Recording corrective actions provides a historical record that can be referred to during audits, inspections, or in the event of future incidents, showing that proactive steps were taken to improve safety.
• Training: Educating employees about the corrective actions taken helps prevent similar incidents by reinforcing proper safety behaviors and practices, ensuring that lessons learned from the incident are communicated effectively.

• Correct Answer: C

• Correct Answer: B

• Policies and Procedures: These establish the organization’s commitment to safety and provide clear guidelines for managing risks. Policies outline the overarching safety principles, while procedures offer step-by-step instructions on implementing safe practices.
• Hazard Identification and Risk Assessment: Regularly assessing the workplace for potential hazards and conducting thorough risk assessments ensures that all dangers are identified, evaluated, and mitigated.
• Training and Education: Ongoing training ensures employees are knowledgeable about workplace hazards, know how to use equipment safely, and are aware of emergency procedures.
• Safety Equipment and Controls: Providing employees with appropriate personal protective equipment (PPE) and implementing engineering controls minimizes the risk of exposure to hazards.
• Emergency Preparedness: Having detailed plans and conducting training for emergencies ensures that workers know what to do in case of an accident, fire, chemical spill, or other crises.
• Employee Involvement and Communication: Encouraging employees to report hazards and provide feedback helps in identifying safety issues and fosters a safety-conscious workplace culture.
• Evaluation and Review: Regularly reviewing safety procedures and outcomes allows organizations to make necessary adjustments and continuously improve safety measures.

• Correct Answer: D

• Correct Answer: C

• Correct Answer: C

• Correct Answer: C

• Correct Answer: C

• Correct Answer: D

• Correct Answer: D

• Correct Answer: A

• Correct Answer: C

• Correct Answer: D

• Correct Answer: D

• Correct Answer: C

• Correct Answer: D

• Conduct Thorough Inspections: Regular workplace inspections help identify potential hazards, whether they are physical (e.g., unsafe machinery), chemical, biological, or ergonomic.
• Risk Assessments: After identifying hazards, assess the likelihood of each hazard causing harm and the severity of the potential consequences. This helps prioritize risks for mitigation.
• Job Hazard Analyses (JHAs): Analyze specific job tasks to identify risks inherent in the work being performed, breaking down tasks to pinpoint the exact steps where hazards may occur.
• Employee Engagement: Involving employees in hazard identification ensures that those who are directly involved in tasks can provide insights into potential dangers.
• Documentation: Recording all findings from inspections, risk assessments, and job hazard analyses creates a record of identified hazards and planned control measures.
• Implementation of Controls: Develop and implement control strategies, such as PPE, administrative controls, or engineering solutions, to mitigate the identified risks.

• Awareness: Training ensures employees are aware of the hazards present in their work environment and understand the safety practices needed to avoid them.
• Skill Development: Training teaches employees the proper techniques and procedures for operating equipment, handling materials, and responding to hazards, reducing the risk of accidents.
• Compliance: Proper training ensures that employees are following safety regulations and industry standards, helping the organization remain compliant with safety laws.
• Emergency Preparedness: Education on emergency procedures prepares employees to react effectively in the event of fires, spills, medical emergencies, or other crises.
• Continuous Learning: Regularly updated training keeps employees informed about new hazards, updated regulations, and changes in safety procedures.
• Reduction of Accidents: Effective training reduces workplace injuries, illnesses, and incidents by equipping workers with the knowledge and skills to work safely.

• Hazard Reporting: Employees should be encouraged to report hazards and unsafe conditions promptly, helping the organization address risks before accidents occur.
• Feedback: Gathering feedback from employees on the effectiveness of safety measures allows for continuous improvement and ensures that safety policies are practical and relevant.
• Participation: Employees can participate in safety committees or hazard identification processes, giving them a voice in shaping workplace safety practices.
• Ownership: Involving employees in the OSH program fosters a sense of responsibility and ownership over workplace safety, motivating them to follow safety procedures diligently.
• Improved Safety Culture: When employees are engaged in safety efforts, it fosters a culture of collaboration and shared responsibility for maintaining a safe work environment.
• Problem-Solving: Collaborative problem-solving enables the identification and resolution of safety issues through teamwork, ensuring that all voices are heard.

• Develop Emergency Plans: Create detailed, scenario-specific procedures for various emergencies, such as fires, chemical spills, natural disasters, and medical emergencies.
• Employee Training: Train employees on the emergency response plans, ensuring they know their roles and responsibilities in an emergency.
• Conduct Drills: Regularly practice emergency drills, such as fire drills or evacuation drills, to ensure employees are familiar with the procedures and can respond quickly and calmly.
• Equip the Workplace: Provide the necessary emergency equipment, such as fire extinguishers, first aid kits, spill containment kits, and emergency communication systems.
• Establish Communication: Set up clear communication channels, including alarms, public address systems, or text message alerts, to ensure timely dissemination of emergency information.
• Review and Update: Regularly review and update the emergency plans to reflect changes in the workplace, new hazards, and feedback from previous drills.

• Engineering Controls: These involve making physical changes to equipment, processes, or the work environment to reduce hazards. Examples: Installing machine guards, ventilation systems, or noise barriers.
• Administrative Controls: These controls focus on changing work procedures or policies to reduce risk exposure. Examples: Implementing shift rotation to reduce repetitive strain or limiting exposure time to hazardous substances.
• Personal Protective Equipment (PPE): PPE provides a barrier between workers and hazards. Examples: Helmets, gloves, respirators, and goggles.
• Substitution: Replacing hazardous materials or processes with less dangerous alternatives. Example: Switching from a toxic chemical to a less harmful one.
• Isolation: Separating employees from hazards by using barriers, enclosures, or remote-controlled machinery to limit exposure. Example: Using soundproof booths to isolate workers from high-noise areas.
• Training: Educating employees on safe practices, the proper use of controls, and emergency procedures to ensure that all safety measures are followed effectively.

• Identifies Weaknesses: Regular evaluations uncover areas where safety practices may be falling short, allowing for targeted improvements.
• Measures Performance: Evaluation helps assess the effectiveness of safety initiatives, such as training programs or control measures, in reducing accidents and incidents.
• Regulatory Compliance: Ongoing review ensures that the organization remains compliant with changing safety regulations and industry standards.
• Employee Feedback: Gathering input from employees during the review process provides insights into the practical implementation of safety measures and highlights areas needing adjustment.
• Continuous Improvement: Evaluation and review foster a culture of continuous improvement, ensuring that safety programs evolve to meet new challenges and emerging risks.
• Accountability: Regular reviews hold both management and employees accountable for maintaining and improving safety standards.

• Identify Required Records: Determine which records are required based on regulations, organizational policies, and the nature of workplace hazards (e.g., training records, incident reports).
• Establish Procedures: Develop clear, standardized methods for documenting and storing records, including the use of both physical and electronic storage systems.
• Document Activities: Keep thorough records of all safety-related activities, including safety inspections, training sessions, incident investigations, and corrective actions.
• Determine Retention Periods: Set retention periods for safety records based on legal requirements, organizational policies, and the potential future value of the records.
• Organize Storage: Ensure records are maintained in a secure, organized, and easily accessible format to facilitate audits, inspections, and future reference.
• Control Access: Implement protocols to restrict access to sensitive records, ensuring that only authorized personnel can view or modify safety documents.

• Legal Obligations: Compliance with national and international safety regulations is a legal requirement. Failing to meet these obligations can lead to penalties, fines, or legal action against the organization.
• Employee Safety: Adherence to safety regulations ensures that employees are protected from workplace hazards, reducing the risk of injuries, illnesses, and fatalities. A safe workplace contributes to employee well-being and productivity.
• Organizational Reputation: Compliance demonstrates a company’s commitment to safety, which enhances its reputation among employees, clients, and the public. A strong safety record can also make the company more attractive to potential clients and partners.
• Risk Management: By complying with safety regulations, organizations can identify and control risks effectively, minimizing the likelihood of accidents and associated costs such as medical bills, lost productivity, and legal expenses.
• Regulatory Inspections: Regular inspections by safety authorities are a part of maintaining compliance. Being prepared for inspections by keeping safety records, conducting training, and adhering to safety protocols reduces the risk of non-compliance citations.
• Continuous Improvement: Safety regulations evolve to address new risks and technologies. Compliance promotes regular updates to safety practices, ensuring that the organization adapts to changes and maintains a safe work environment.

• Real-Life Scenarios: Using examples of actual incidents or near misses from within the industry helps employees understand how safety procedures apply in real-world situations.
• Engages Employees: Incorporating practical examples in training makes the material more relatable and engaging, increasing employee interest and participation.
• Reinforces Learning: Practical examples help employees better retain information by providing context for abstract safety concepts, making it easier to remember and apply lessons learned.
• Clarifies Concepts: Complex safety procedures can be simplified by demonstrating their application in actual situations, making it easier for employees to grasp and follow safety protocols.
• Builds Confidence: When employees see examples of how others successfully handled hazardous situations, it boosts their confidence in their own ability to use safety measures effectively.
• Encourages Participation: Examples often spark discussion, prompting employees to share their own experiences or ask questions, which enhances understanding and reinforces learning.

• Adapts to Changes: Workplace conditions, technology, and regulations are constantly evolving. Continuous improvement ensures that OSH programs remain relevant and effective in addressing new risks and challenges.
• Enhances Safety: Regularly evaluating and improving safety measures reduces the likelihood of accidents, injuries, and fatalities, leading to a safer working environment.
• Compliance: Continuous improvement ensures that the OSH program remains in compliance with updated safety regulations and standards, avoiding penalties and keeping the organization legally protected.
• Employee Engagement: Involving employees in the process of improving safety fosters a sense of ownership and responsibility, encouraging them to actively contribute to safety initiatives.
• Identifies New Hazards: New risks can emerge as equipment ages, processes change, or new substances are introduced. Continuous improvement allows for the ongoing identification and control of these new hazards.
• Builds a Safety Culture: A commitment to continuous improvement fosters a proactive safety culture where safety is integrated into every aspect of work, leading to a more engaged and safety-conscious workforce.

• Regulatory Requirements: OSH policies and procedures must align with national and industry safety regulations to ensure legal compliance and protect the organization from liabilities.
• Workplace Hazards: Policies should address the specific hazards present in the workplace, including physical, chemical, biological, and ergonomic risks, with appropriate controls for each.
• Employee Involvement: Involving employees in the development of safety policies and procedures provides practical insights into daily operations and ensures that policies are relevant and applicable to the workforce.
• Clear Guidelines: Safety procedures must be written in clear, straightforward language that employees at all levels can easily understand and follow. Ambiguous guidelines may lead to confusion and non-compliance.
• Training and Education: Policies should include provisions for ongoing safety training, ensuring that employees are regularly educated on how to follow safety protocols, use equipment safely, and respond to emergencies.
• Emergency Preparedness: OSH policies should include plans for responding to workplace emergencies, detailing evacuation routes, communication protocols, and roles for employees during emergencies.

• Identifies Non-Compliance: Audits are an essential tool for identifying areas where the organization is not meeting safety standards or regulatory requirements, allowing for corrective actions before incidents occur.
• Promotes Accountability: Audits hold both management and employees accountable for adhering to safety policies and procedures, reinforcing the importance of safety compliance at all levels.
• Enhances Safety Measures: By reviewing current safety practices, audits provide insights into where improvements can be made to better protect employees and reduce risks.
• Provides Feedback: Audits offer constructive feedback to safety teams and management, highlighting areas for improvement and helping to refine the OSH program.
• Supports Regulatory Compliance: Regular audits ensure that the organization is prepared for inspections by regulatory bodies, reducing the risk of penalties or legal action due to non-compliance.
• Monitors Performance: Audits track the effectiveness of safety initiatives and programs over time, enabling organizations to measure their success in reducing incidents and improving workplace safety.

Answer: B. Leadership commitment

Answer: B. Safety equipment and controls

Answer: C. To identify areas for improvement

Answer: C. Emergency preparedness plans

Answer: C. All employees

Answer: B. Financial incentives

Answer: B. To comply with legal obligations

Answer: B. Training on record retrieval procedures